A CYS Fieldresearch Mystery Shopper has a very diverse job. As a mystery shopper, CYS Fieldresearch may ask you to purchase certain items in stores, have your eyes or hearing checked, visit a casino, rent a car, make a phone call to a municipality, or order a pizza. When visiting a store, a visit can entail a short sales talk or go as far as checking the entire interior and cleanliness of the shop. An assignment may need you to try on some clothes, buy them and bring them back later. As a mystery shopper you help organizations improve themselves. After having completed an assignment, you will fill out a form online, in our central database. CYS Fieldresearch analyzes this data and reports your findings to her client. Based on your experience and report, the client will be able to adjust and improve upon the quality of the service she offers!
As a CYS Fieldresearch surveyor you cooperate in performing opinion research. On the streets, in a store or in a company you will ask for the opinion of different people, using a tablet. You may be put to work in our Call Center, where you will survey people by phone. When doing research it is of the utmost importance you are very precise and enjoy making contact with many different people! Not only are you the face of CYS Fieldresearch, but for the companies CYS Fieldresearch works for as well. It is very important for a surveyor to be very exact. The surveys as collected by you will be collected in a large database, belonging to our client. CYS Fieldresearch analyses this data and reports the results to the client. Based on this data, the client may be able to change and improve her service and products.